Online Banking

Visit your closest branch- right in your own PC, table or mobile device! Through Online Banking, you can log into your Members Plus accounts anytime that is convenient for you. Online Banking is a free service offered to all of our members and just requires a connection to the internet. Once you are enrolled you can also use our free billpay service.

Take advantage of the following online services today:

• Export financial information from your accounts for personal financial management.
• Request a check withdrawal to be mailed to your home.
• Pay bills with a few clicks of your mouse!
• Gain secure access to your credit union accounts
• Print out your account information in the privacy of your home.
• Check balances and reconcile accounts.
• Make loan payments.
• Verify deposits and check clearnings.
• View your MasterCard® statements and recent transactions.

Online banking is a secure site and any information you send or retrieve is sent out as a scrambled (encrypted) signal so that only you can view it.

Online & Mobile Bill Pay

Make paying bills easier!

Your personal checking account comes with our free online Bill Pay service! Bill Pay allows you to make one-time or recurring payments, and even lets you set up your payments in advance. It’s safe, secure, and your payments are guaranteed to arrive on time! Sign up inside your Online Banking homepage top menu bar.

Not enrolled in Online Banking? Don’t worry! Click here to learn more and sign up today.

How does Bill Pay benefit me?

• Schedule payments to anyone in the U.S.
• No need to write checks
• Save time by reducing trips to the post office
• Save money on stamps and envelopes

Mobile Banking

Check out the mobile version of our website along with our Mobile Online Banking solution. Just by accessing our website via your smartphone, you can:

• View your account balance information
• View rates
• Set up alerts
• Transfer funds
• Access Online Billpay
• View check copies
• Find an ATM/branch near you… all from your cell phone, mobile device or tablet.

Money Management

MPCU offers Money Management™, an easy to use financial management tool that keeps all your account information, even accounts at other financial institutions, at your fingertips, allowing you to track spending, create budgets, see your spending and saving habits, and more.

You don’t need to download or install any special software.

This free online financial management tool lets you view all your bank, investment, and retirement accounts in an instant from within online banking or the MPCU mobile app. Just log in and click on the Money Management link to get started.

eStatements

Save yourself time and money by having the ability to access your statements from within Online Banking. Once you are logged in just click on eStatements in the navbar and opt in today!

With the convenience of eStatements, you can receive your monthly statement in an electronic format
and enjoy the following benefits:

• Available sooner than a printed statement
• Accessible 24/7
• Email alerts as soon as eStatements are available
• Be environmentally friendly
• Eliminate identity theft mail interceptions
• Encrypted and firewall protection for greater security

Telephone Banking

Our free 24-hour telephone service can be accessed any time day or night. All you need is a touch-tone phone, your member number, and your confidential PIN to access your accounts.

Instant Information:

You’ll have your account information at your fingertips. Simply follow the verbal prompts to transfer funds, make loan payments, verify deposits and withdrawals, check your account balances, and request a check withdrawal.

Rate Information:

Call the telephone banking line to get the latest savings or loan rates. Plus, determine a loan payment based on the amount and terms you select with just a phone call!

Using Telephone Banking:

Dial 781-306-0509 or if you are outside the local area dial 1-866-236-6728. Listen to the options and make your choice. You will be prompted to enter your Member ID and PIN. Please check your statement if you do not know this number. If you do not have a PIN, you will need to contact a Member Service Representative at 781-905-1500 and we will assign one to you. Once you are logged in, you can access your accounts, perform transactions, and more!

Mobile & Online Banking Account Deletion Request

Google and Apple have required financial institutions to provide members with the ability to request deletion of their mobile/online banking user profiles and any associated data. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.

If you would like to request deletion of your mobile or online banking user profile and related data, click here to send an email request to feedback.

Please type “Deletion of mobile/online banking user profiles” in the subject line of your email and provide us with your preferred contact information. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.

Upon execution of this request, Members Plus Credit Union will delete all associated data held in our digital and internet banking system. This data will no longer be accessible or available to any party. Your accounts with MPCU will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.

Please note that when your Mobile & Online Banking account is deleted:

• You will no longer be able to log in to online banking or the MPCU mobile app.
• You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements and/or tax documents, your preferences will be changed to receiving paper statements and paper tax documents.
• Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, scheduled or recurring transfers, as well as any history for any of these services.

Please contact your closest MPCU branch location for any additional questions.